Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Personal information (name, email, phone number)
• Profile information and preferences
• Location data for ride matching and navigation
• Payment information (processed securely by third-party providers)
• Communication data when you contact us

We use the information we collect to provide, maintain, and improve our services:

• To facilitate ride matching and carpooling services
• To process payments and transactions
• To provide customer support and respond to inquiries
• To send important updates about our services
• To improve our app and develop new features
• To ensure safety and security of our platform

We may share your information in the following circumstances:

• With other users for ride coordination (limited profile information only)
• With service providers who help us operate our platform
• When required by law or to protect our rights and safety
• In connection with a business transaction (merger, acquisition, etc.)

We never sell your personal information to advertisers or other third parties.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through certified providers

You have several rights regarding your personal information:

• Access and review your personal information
• Update or correct your information
• Delete your account and associated data
• Opt out of marketing communications
• Control location sharing settings

To exercise these rights, please contact us at privacy@buddybro.com or use the settings in your app.

Our app requires location information to provide carpooling services effectively:

• We collect location data only when you use the app
• Location information is used for ride matching and navigation
• You can control location sharing through your device settings
• We don't track your location when the app is not in use

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account
• Trip history: 3 years for safety and support purposes
• Payment records: As required by financial regulations
• Support communications: 2 years

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@buddybro.com
• Phone: +91 9876543210
• Address: Bistupur, Jamshedpur, Jharkhand 831001