Delete Your Account

We're sorry to see you go. Please read the information below before proceeding with account deletion.

Before You Delete

Important information about account deletion

Permanent Action

Account deletion is permanent and cannot be undone. All your data will be permanently removed from our systems.

Data Removal

Your profile, ride history, payment information, and all personal data will be permanently deleted.

Processing Time

Account deletion will be processed within 30 days. Some data may be retained for legal compliance.

What Gets Deleted

Here's what will be permanently removed from our systems

Personal Information

  • • Profile information and photos
  • • Contact details (email, phone)
  • • Identity verification documents
  • • Payment methods and history
  • • App preferences and settings

Activity Data

  • • Complete ride history
  • • Reviews and ratings given/received
  • • Messages and communications
  • • Location and route data
  • • App usage analytics

What We May Retain

For legal compliance and safety purposes, we may retain some information for a limited time:

  • • Transaction records (as required by financial regulations)
  • • Safety incident reports (for ongoing investigations)
  • • Aggregated, anonymized data for analytics
  • • Information required for legal proceedings

Consider These Alternatives

Before deleting your account, you might want to try these options

Temporarily Deactivate

You can temporarily deactivate your account instead of permanently deleting it. This hides your profile but preserves your data for when you return.

Update Privacy Settings

Adjust your privacy settings to limit data collection and sharing while keeping your account active.

Contact Support

If you're having issues with the app, our support team might be able to help resolve them without needing to delete your account.

Delete Account Request

Please fill out this form to request account deletion. This action cannot be undone.

Need help? Contact our support team at support@buddybro.com or +91 9876543210